Communication between people is a fundamental necessity in society. We have all experienced situations where we communi-cated really effectively with someone, and other times where we wished the ground could have swallowed us up. What would it be like to be able to communicate well all of the time, equipped with all the tools in the NLP toolkit to allow us, even in the most challenging situation, to achieve a satisfactory outcome for everybody con-erned? I am passionate about improving communication and team development, and specialise in bespoke courses for individuals and teams, utilising my extensive public sector experience and my working knowledge of NLP.

I have 25 years experience of working in the NHS, 10 years as a nurse in a variety of acute and community care settings, followed by 15 years in middle and senior management. I have worked in primary, secondary and community care in the NHS, as well as appointments with one of the London Health Authorities. I worked closely with local authorities as well as the voluntary and charity sectors. My experience includes:

• Clinical nurse
• Teaching and facilitating including
  clinical courses and workshops
• Board level senior management
• Change management
• Service modernisation and redesign
• Project and programme management

I have been using NLP with individual clients and groups for the last 4 years. I am an INLPTA certified trainer of NLP, and a Master Practitioner of NLP. I am also a qualified Clinical Hypnotherapist.